Returns & Exchanges
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return. We cannot accept returns after 60 days of your receipt of the merchandise.
Returned merchandise should include any packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.
By Mail
Please download this form and enclose with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please ship the item prepaid and insured to DV Returns, 8812 3rd Avenue, Brooklyn, NY 11209. Any questions please call 917-509-9580.
Store Purchases
Any merchandise purchased in store should be returned at the store where it was purchased.
Please allow 2-3 weeks for the processing of your return.
